Your Light
Our Promise

Quality Assured in Singapore

Your Light
Our Promise

Quality Assured in Singapore

Warranty Coverage by Product Type

Decorative Lights
2 Years Warranty
Downlights & Spotlights
2 Years Warranty
Outdoor Lights
1 Year Warranty
Ceiling Fans
Varies, depending on brand's terms
Branded LED Accessories
Varies, depending on brand's terms
Custom Lights
Varies, at your request
Decorative Lights
2 Years Warranty
Downlights & Spotlights
2 Years Warranty
Outdoor Lights
1 Year Warranty
Ceiling Fans
Varies, depending on brand's terms
Branded LED Accessories
Varies, depending on brand's terms
Custom Lights
Varies, at your request

Warranty Claim Process

Step-by-step guide to getting the support and service you need
Contact Our Support Team
Email customer service with proper documentation and proof of purchase
Assessment & Approval
Our team will assess your lights' issue
Hassle-Free Resolution
If approved, Light Makers will arrange for repairs or a replacement product

Need extra coverage for added peace of mind?

Extended warranties are available for select products. Contact our Customer Service team for eligibility and pricing.
Extend Coverage

Frequently Asked Questions

Get clear insights into our warranty coverage, including what’s protected, exclusions, and how to initiate a claim with ease. Find answers to common questions to ensure a smooth and hassle-free experience with our warranty policy.
Learn More

We're Here to Help

Explore all the ways to connect with us—whether it's through chat, email, or a quick call, our support team is ready to assist you.
Get Support